Alessandra from Mooresville, NC

by Alessandra McKenzie (Mooresville, NC) on November 11, 2010
Salesperson: Karri Mclendon
Department: Service

I asked to fill out a survey because I am a very pleased NEW customer. I walked into your service department at 4:50 asking to make an appointment for an Oil change, I explaind that I was concerned that I was seriously low on oil.  Karri, explained that  she could make an appt. for me since  the dept was already closed, but she felt that she should take me right away. Indeed, her report to me was that my car is leaking oil and she advised me on some others concerns with my car.  This is the kind of service that creates customer loyalty.  Thank you for your fair pricing and your service driven staff.  I will surely tell my husband and share with friends about the experience  we had.

Thank you,

Alessandra McKenzie

Our reply

Alessandra,

I am glad Karri took care of you. Hope to see you in the future in the service dept. Thank you for your bussiness!!

Gary Sullivan GM

Keffer Kia Mooresville, Nc


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271 West Plaza Drive

Mooresville, NC 28117
888-461-9536

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