Service Department Reviews

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Review by Thomas Edwin Luther (Hamlet, NC)
on January 20, 2011


Salesperson: Ray Briscoe
Department: Service

Enter your review here

On October 18, 2010 we bought a 2007 Nissan Maxima from Keffer Kia. I was impressed by the fact that there was no high pressure. The car had a dealer warranty and we discovered a problem. We had to retern the car to the service department twice. There was never any question as to whether they would fix the problem. Karri McLendon was very courteous and helpful. We are very pleased with the car.


Mary Howell from Sherrills Ford, Nc

by Mary howell (Sherrills Ford, NC) on December 30, 2010
Salesperson: Karri Mclendon
Department: Service

always great!

 

Our reply

Mary,

I am glad you were taken care of in our service department! I look forward to seeing you again. Thank you for your business.

Steve Capobianco --
704-660-1520
Service Manager
Keffer kia

 


Alessandra from Mooresville, NC

by Alessandra McKenzie (Mooresville, NC) on November 11, 2010
Salesperson: Karri Mclendon
Department: Service

I asked to fill out a survey because I am a very pleased NEW customer. I walked into your service department at 4:50 asking to make an appointment for an Oil change, I explaind that I was concerned that I was seriously low on oil.  Karri, explained that  she could make an appt. for me since  the dept was already closed, but she felt that she should take me right away. Indeed, her report to me was that my car is leaking oil and she advised me on some others concerns with my car.  This is the kind of service that creates customer loyalty.  Thank you for your fair pricing and your service driven staff.  I will surely tell my husband and share with friends about the experience  we had.

Thank you,

Alessandra McKenzie

Our reply

Alessandra,

I am glad Karri took care of you. Hope to see you in the future in the service dept. Thank you for your bussiness!!

Gary Sullivan GM

Keffer Kia Mooresville, Nc


Neal Wilfong from Clingman, NC

by Neal D. Wilfong (Clingman, NC) on October 20, 2010
Salesperson: Karri Mclendon
Department: Service

Karri is courteous, knowledgeable, credible, and everything else descriptive of a professional representative of the Keffer KIA dealership in Mooresville. I trust her advice, recommendations, and word.

I have had nothing but a pleasant experience during the years I've owned my '04 Optima. I would highly recoommend KIA to anyone searching for a quality affordable car. 

Our reply

Thank you for your Business!

I am glad that you were taking care of when you came to Keffer Kia to service your vehicle.

Gary Sullivan              

General Manager

Keffer Kia Mooresville, NC


Kristine from Concord, NC

by Kristine Bartley (Concord, NC) on October 8, 2010
Salesperson: Karri Mclendon
Department: Service

Since we have moved, service have been a whole lot better, people are more professional, and effiecent -even though we have made several trips its not from a lot a lack of trying-good job guys!

Our reply

Thank you for your business!

Gary Sullivan              

General Manager

Keffer Kia Mooresville, NC


Donna says all good, effiecient, and informative

by Donna Hood (Mooresville, NC) on October 1, 2010
Salesperson: Karri Mclendon
Department: Service

all good, effiecient, and informative

Our reply

Thank you for your purchase!

I am glad that you were taking care of when you came to Keffer Kia to purchase your new vehicle.

Gary Sullivan              

General Manager

Keffer Kia Mooresville, NC


Wayne from Statesville, NC says Karri is always supportive

by wayne madry (Statesville, NC) on September 30, 2010
Salesperson: Karri Mclendon
Department: Service

I certainly appreciate the service personnel here at Keffer Kia.  When I call and have a problem, Kerry is always supportive and attentive to listen to what the issue maybe.  Upon arrival, I am greeted as if I a a part of a family and that I am not just another person walking through their door.  I certainly appreciate being made to feel that I'm not stupid or just wasting time, when the gremlins cannot be found.  From the salesman, to the service manager, service technicians, I give my praise for their outstanding work.  Thank you so much for the outstanding service and friendship.

Our reply

Wayne,

Thak you for your business. Please let us know if there is anything else we can help you with. We look forward to seeing you again in our service center.

Gary Sullivan              

General Manager

Keffer Kia Mooresville, NC

 

 


Deanna from Huntersville

by Deanna Carne (Huntersville, NC) on September 29, 2010
Salesperson: Karri Mclendon
Department: Service

customer wishes we would accept Discover -but thanks updating tv channels

Our reply

Thank you for your review and we will look into that. Thanks you for your business.

Gary Sullivan
GM
Keffer Kia Mooresville

Joanne from York, SC drives 58 miles for service

by JoAnne W Gibson (York, SC) on September 29, 2010
Salesperson: Karri Mclendon
Department: Service

I travel 58 miles  one way just to get my service work done! Great Service Department!

Our reply

I hope we see you more in our service department! Thank for the business!

Gary Sullivan              

General Manager

Keffer Kia Mooresville, NC

 


Andrea from Davidson, NC says Karri is very helpful

by andrea ilene lasure (Davidson, NC) on September 28, 2010
Salesperson: Karri Mclendon
Department: Service

She is great and very helpfull.

Our reply

Thank you for your business!

Gary Sullivan (GM)
Keffer Kia

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271 West Plaza Drive

Mooresville, NC 28117
888-461-9536

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Keffer Kia:
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