Karri, is an excellent employee, a pleasure to deal with, understands people +how to make them happy, when they come in very upset from other Kia dealerships.....[ that tried to give them the shaft.. ] and so I left and went some where else. Lemons to lemonaid That is what Karri did.. fixed me and my car . Thank you kia  for the few good employees that you do have.. In fact I told the other dealership manager up in hickory to go over there and learn how to take care of his customers... then he can go back and instruct his employee in the back how to conduct business because I`m never going to hickory again... I`ve found a happy home in Mooresville Kia with Karri