Chris fann was a huge help in purchasing our daughter's Optima. We called to find out what Optima models were available. They got all of the info together for the car she wanted. We drove down, passing a number of other Kia dealerships on the 80 mile drive to Keffer. They had the car we wanted & pricing just like they said on the phone. I hate going through the whole buying a new car dance but these guys made it a wonderful experience. Would definitely come back to buy our next car.